Dental Insurance & Finances
The staff at Hillhurst Dental is pleased that you have insurance benefits to help with the cost of your dental care. We would like to help you obtain the maximum use of these benefits so please contact us at (403) 263-7779 for a consultation to discuss your dental needs and to help determine your insurance benefits coverage.
Payment for services is expected on the day of service. We offer several payment options for your convenience:
- Cash
- Credit Card: Visa, MasterCard & American Express
- Interact Direct Payment
- Financing can also be provided upon request
We will be happy to file insurance claims for you. Please bring your insurance information when you come in for your appointment. We will work with you to ensure that you receive the maximum benefits to which you are entitled. Remember, dental insurance is intended to cover some, but not all of the cost of your dental care.
Due to the Canadian Personal Privacy Act (see our privacy policy), we are unable to access any specific information from your dental insurance company regarding your dental plan. It is your responsibility to know the parameters of your coverage, such as annual maximums, frequencies, renewal dates, and any other limitations. We also extend the option of direct billing (also called assignment), however, a valid credit card must be on file and your insurance company must accept this service.
Hillhurst Dental Frequently Asked Questions
Q) Do you offer direct billing?
A) Yes, but we do require a valid credit card on file.
Q) What costs will my insurance company cover?
A) Benefits change from time to time so it’s important to make sure you know what your plan covers. As a result, we cannot provide you with a guaranteed estimate unless we have submitted a Pre-Determination prior to your treatment.
Q) What factors do you consider when providing a quote for treatment?
A) Our estimates are based on the most recent information we have on file. If you’re concerned about exactly what costs you’ll be responsible for, simply ask about our ‘Pre-Determination.’
Q) What is a ‘Pre-Determination?
A) A Pre-Determination gives you the exact cost of the treatment. Upon request, we’ll file this paperwork with your insurance provider prior to any work being done. While this may delay your treatment, you’ll know exactly what (if any) out-of-pocket expenses you may be required to pay.
Q) What payment options are available to me?
A) We accept MasterCard, Visa, American Express and Interac (Debit). However, a payment plan can be arranged if discussed in advance with our Administrative staff.
Q) What is the best way to budget for my treatment?
A) We’re happy to put together a detailed treatment plan with the associated costs clearly outlined so that you can budget for each appointment accordingly. We can also rank treatments so that you can deal with the most pressing treatments right away and the not-so-pressing treatments over time.
If you have any questions about your Financial Options,
please call us at (403) 263-7779!